Now, he can answer those questions mid-call by asking the bank's AI chatbot, which typically takes 15 to 20 seconds.
Morgan Stanley plans to expand AI projects firmwide, promoting wealth management tech head, Jeff McMillan, in March to lead the effort.
It can only reference the bank's internal content, can't use metaphors or analogies, and only answers questions related to wealth management.
When asked if Donald Trump would make a good president, AIMS declined to answer, McMillan demonstrated to Business Insider.
AdvertisementBefore AIMS, Morgan Stanley had a product called FAST that could answer about 5,000 questions.
Persons:
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Organizations:
Service, Business, OpenAI, AIMS, IBM, Morgan
Locations:
Cayman Islands